Ceptara

The Team Excellence [program] teaches new supervisors and managers how to create a team strategy to motivate and align team members so everyone knows why and what work is needed; develop the team’s work processes to assure the team knows what to do and is focused on repeatable results; develop and use metrics to drive data focused decision making to make daily adjustments, and initiate continuous improvement actions to assure performance gaps are being closed and new opportunities are proactively identified and planned.

The following resource contains a subset of the slides used in the training.